Privacy Policy
Your trust is the foundation of our business. We are committed to protecting your personal information with the same care and precision we bring to every piece of fine jewelry.
Last Updated: March 2026
Information We Collect
When you browse our collection, create an account, or place an order with KM Fine Jewelry, we collect information necessary to provide you with an exceptional shopping experience. This includes your name, email address, phone number, shipping and billing addresses, and payment details. When you engage with our diamond consultation services, we may also collect your preferences regarding cut, clarity, carat weight, and setting styles to curate personalized recommendations. We additionally collect device information, browser type, IP address, and browsing behavior on our site through cookies and similar technologies.
How We Use Your Information
Your information enables us to process and fulfill your orders, including diamond certification verification, custom engraving requests, and secure shipping arrangements for high-value items. We use your contact details to send order confirmations, shipping updates, and delivery notifications. With your consent, we may share new collection announcements, exclusive offers, and educational content about diamond grading and jewelry care. Your browsing preferences help us personalize your experience, showing you diamonds and settings that match your taste and budget. We also use aggregated, anonymized data to improve our website performance, inventory planning, and customer service operations.
Information Sharing
KM Fine Jewelry does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only with trusted service providers who assist in operating our business: payment processors (Stripe) for secure transaction handling, shipping carriers (FedEx) for insured delivery of your jewelry, gemological laboratories for certification services, and cloud infrastructure providers for secure data storage. All third-party partners are contractually obligated to protect your data and use it solely for the services they provide to us. We may also disclose information when required by law or to protect the rights and safety of our customers and business.
Data Security
We employ industry-leading security measures to protect your personal and financial information. All transactions are encrypted using TLS 1.3 technology, and we are PCI DSS compliant for payment processing. We never store complete credit card numbers on our servers. Access to customer data is restricted to authorized personnel on a need-to-know basis, and all employees undergo background checks and security training. Our systems are regularly audited by independent security firms, and we maintain comprehensive incident response procedures. Given the high-value nature of our products, we apply the same rigorous security standards to your data that we apply to our physical inventory.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Essential cookies enable core functionality such as your shopping cart, account authentication, and secure checkout. Analytics cookies help us understand how visitors interact with our site, which collections generate the most interest, and where we can improve the shopping experience. Marketing cookies, used only with your consent, allow us to show you relevant advertisements on other platforms. You can manage your cookie preferences at any time through your browser settings or our cookie consent banner. Disabling certain cookies may limit some features of our website, such as saved preferences and personalized recommendations.
Your Rights
You have the right to access, correct, update, or delete your personal information at any time. You may request a copy of all data we hold about you, ask us to rectify any inaccuracies, or request complete deletion of your account and associated data. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We honor Do Not Track browser signals and respond to all data subject requests within 30 days.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our privacy team at privacy@kmfinejewelry.com. We take every inquiry seriously and will respond within two business days. For urgent matters regarding the security of your account, please call our customer service line directly.